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General Terms and Conditions

Natural Dream Living sagl (NDL)

Develops, manufactures and distributes high quality ayurvedic and other natural products.
We work with family-owned businesses and generations of many years of experience in the genuine and natural industry. income is fair for all. From the farmer to the producer to the retailer, a fair income for all is guaranteed by ensuring that you, the customer, get the right price for the best quality.

Delivery times

Delivery times given are an estimate and only approximate and not binding on us. Delivery is usually within two to three days.
You can pick up our products by appointment by clicking on the "Pickup" box at: Via Lugia 44, 6914 Carona-Lugano /Switzerland, parking available.
We will inform you in advance by e-mail or phone that the goods are ready
for pickup.

Delivery Terms.

Delivery charges are automatically calculated at checkout for A-Priority or B-Economy parcels based on your selection. Natural Dream Living is responsible for the resulting shipping costs.
We ship packages Monday through Friday, excluding vacations and company vacations announced in advance. If, exceptionally, a product is not ready for shipment within 24 hours, you will be notified by e-mail. If you do not accept the package, sent by us Natural Dream Living may sell the goods to a third party after the 2 week period has expired and make the original buyer liable for any loss that may have occurred, or on the fulfillment of the contract insist.

International Shipments

Our products and transportation services are tax free. Your invoice will be issued exclusive of Swiss VAT. However, you will have to pay your country's duties and taxes to the courier who will deliver your order.

Customs information

Customs or import taxes are due as soon as the package reaches the destination country. The customer is required to pay any additional customs clearance fees. We have no control over these fees and cannot predict them, as customs policies vary widely from country to country. Please contact your local customs office for more information.


Please note that we cannot take back products for hygienic reasons. If events occur that make delivery very difficult or impossible, such as strikes, unforeseen closures, official orders, or the like, for which at Natural Dream Living make delivery much more difficult or impossible, NDL will not be responsible for delays, even in the case of bindingly agreed deadlines and dates.

Right of withdrawal

The right of withdrawal is not provided for by Swiss law. Minimum orders must be at least 35.-- for logistical reasons, the minimum order amount will be indicated at the time of your payment.


In the Natural Dream Living online store, it may happen that products are not in stock, are out of stock, or are not available for a limited period of time as they are niche products, freshly prepared and sometimes customized.
Any defects will be covered by the warranty regulations provided by law.


It`s important to consult your doctor in case of known intolerances or possible interactions with other products you are taking, as well as having a greater benefit in being followed in both the medical and holistic Ayurveda fields.

Our products

Images shown in our online store are for reference only,
actual labels or packaging may vary.

Our herbal supplements cannot be compared to drugs or medicines or therapeutic remedies to treat or heal a specific condition, herbal supplements cannot be compared to drugs and therapeutic remedies to treat or heal a specific condition.

Disclaimer of Liability

Natural Dream Living assumes no responsibility and/or guarantee for the accuracy and completeness of the texts contained herein.

Product images

Images shown in Natural Dream Livin's online shop are for reference only, labels or packaging may vary.

Disclaimer of Liability

Natural Dream Living assumes no responsibility and/or guarantee for the accuracy and completeness of the content.
All products offered on the NDL online shop contain no promise
of healing, but are information taken from ayurvedic texts.
We recommend prior consultation with a physician and/or ayurvedic doctor or clinical therapist qualified in ayurveda.

Natural Dream Living sagl assumes no responsibility for the topicality, accuracy, completeness or quality of the information provided. Liability claims against NDL that relate to material or immaterial damage caused by the misuse of the product or failure to use the information provided or the use of incorrect and incomplete information are fundamentally excluded. NDL expressly reserves the right to change, supplement, or delete parts of the pages or the entire offering without prior notice or to temporarily or permanently discontinue publication and/or use depending on the user's consent.

Email advertising with newsletter or blog registration

If you register for our newsletter, we use the data that is strictly necessary and instrumental for this purpose or the data that you have separately disclosed to us to send you our email newsletter on a regular basis on the basis of your consent in accordance with Art. 6, para. 1, lett. a GDPR. You may unsubscribe from the newsletter at any time by sending a message via the contact option in this Privacy Policy, or also via the link for this purpose included in the newsletter itself. Upon withdrawal, we will remove your email address from the list of recipients, unless you have expressly consented to the further use of your data in accordance with Art. 6 co. 1 lett. a) GDPR, or unless we have reserved the right to process your data in the forms and within the limits established by law and of which we inform you in this Privacy Policy.

References and links

In the case of direct or indirect references to external websites ("hyperlinks"), which are outside the scope of NDL's responsibility, a liability obligation would come into effect only if NDL of the content and it is technically possible and reasonable for him to prevent the use of illegal content. NDL declares that
at the time the link was created, no illegal content was visible on the linked pages. NDL has no influence on the current and future design, content, or authorship of the linked pages. It therefore expressly distances itself from all content on the linked pages that has been changed since the link was created. This statement applies to all links and references placed within our website, as well as to third-party entries in books, discussion forums, link directories, mailing lists, and all other forms of databases created by NDL, the content of which is externally accessible. For illegal, erroneous or incomplete content and, in particular, for damages resulting from the use or non-use of such information, only the provider of the page referred to is responsible, and not those who merely refer to the respective publication via links. However, a permanent control of the content of linked pages is not reasonable without concrete evidence of a violation.
Upon notification of a violation, NDL will immediately remove the links in question ("Notification and Removal Principle").

Copyright and ancillary rights, trademark rights

The material on our site is copyrighted by Natural Dream Living (NDL). All rights are reserved. The following terms and conditions, as well as any other existing Internet or World Wide Web laws or regulations, apply to all users and visitors to this site. You may not distribute, modify, transmit, repost, or otherwise use any content from the website for public or commercial purposes without the written permission of Natural Dream Living sagl. In particular, integration into other Internet offerings requires the prior written consent of NDL. We undertake to respect the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, as well as unlicensed texts and videos.

Copyright and ancillary rights for published items created by NDL remain solely with NDL. Reproduction or use of such graphics, sound documents, video sequences, and texts in other electronic or printed publications is not permitted without the express consent of NDL.

Subject to change

The owner of NDL reserves the right to adapt the provisions at any time due to legal or technical changes.

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